Reference

How jeetbaazi Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we keep it secure.

Account data kept privatebKash, Nagad, Rocket wallet details protectedNo third-party sale of your dataSecure encrypted storageYou control your account info
jeetbaazi How jeetbaazi Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have built our data practices around the reality that most accounts in Bangladesh are accessed on mobile, often switching between devices. Here is what that means in practice for your privacy and account security.

Encrypted Data Storage

All account information — including your registered bKash or Nagad number — is stored using encryption. Raw wallet identifiers are never written to plain-text logs or accessible to front-end staff.

Cookie and Session Policy

We use session cookies to keep you logged in across page loads and to remember your device. You can clear cookies at any time through your browser settings, which will end your active session.

Data Retention Period

We retain account and transaction records for as long as required by applicable law in your jurisdiction. When an account is closed, personal data is deleted or anonymised within the legally required period.

Your Right to Request Access

You can ask us at any time to send you a copy of the data we hold, correct an error, or — where local law permits — request deletion. Contact us through live chat or account email to start that process.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to all data-related queries within a reasonable time, and we will confirm receipt as soon as your message comes through.

Team online

Live Chat

Open the chat widget from your account dashboard to reach our support team directly. Privacy requests are flagged and handled separately from general account queries.

Email Support

Send your data request or privacy question to our support email address listed in your account settings. Include your registered mobile number so we can locate your record.

Account Help Section

Log in and navigate to Account Help to submit a formal data request through the platform. This path keeps your request tied to your verified account identity.

Common Questions About Your Privacy on jeetbaazi

These are the questions we get most often about how personal data is handled on this platform. If something is not covered here, reach out through account support.

We collect your name, mobile number, and the wallet number you register — bKash, Nagad or Rocket. We also log your device type and session activity to protect your account from unauthorised access.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is not sold to marketers or shared with unrelated third parties under any circumstances.

Log in and go to Account Help, or send a message via live chat with your registered mobile number. We will locate your record and respond with the data we hold on your account.

Yes, where local law in your region permits it. Submit a deletion request through account support. Some records — such as transaction references — may be retained as required by applicable law before full deletion occurs.

We use session cookies to keep your login active and remember your device between visits. You can disable or clear cookies through your browser, but doing so will log you out and may affect how the platform loads.

We retain records for the period required by law in your jurisdiction. After that period, personal data is deleted or anonymised. Transaction references needed for dispute resolution may be kept longer where required.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.